Scope. These terms apply to every booking request made through this website for the house located in Fortín de Santa Rosa, Canelones, Uruguay.
Booking process. A request does not constitute a confirmed booking. The host will review each request and may accept or decline it. Once a request is accepted, the dates will be held in the guest’s favour for the stated payment period. The booking is deemed confirmed when payment is received within that period; if the period expires without payment, the request will lapse and the dates will become available again.
Payment. Payment may be made by bank transfer or through Mercado Pago; in the latter case, any platform surcharge will be disclosed as an explicit amount before payment is made. The guest may pay a deposit, in which case the balance must be settled before the deadline preceding check-in, or pay the full amount in a single payment.
Capacity. The house has beds for up to 19 people. For larger groups, the premises may be rented for daytime events, without overnight accommodation for all attendees. The price may include an additional charge for each guest in excess of the number included in the base rate.
Check-in and check-out. Check-in and check-out times will be communicated upon confirmation of the booking and must be observed, unless otherwise agreed in advance with the host.
Cancellation policy. If the host cancels the booking for any reason, the guest will receive a full refund of the amounts paid. If the guest cancels a confirmed and paid booking, the following conditions apply: (a) where cancellation is made seven (7) or more days before the check-in date, fifty percent (50%) of the total stay value will be refunded, such that a guest who has paid only the 50% deposit will not be entitled to any refund, and a guest who has paid the full amount will receive a 50% refund; (b) where cancellation is made fewer than seven (7) days before check-in, no refund will be due. Failure to arrive without prior notice will be treated as a cancellation made fewer than seven (7) days before check-in. Requests that have not yet been accepted or paid may be cancelled free of charge.
House rules. Pets are permitted, and the guest is responsible for any damage they may cause. Events and parties are not permitted without the host’s prior agreement. The guest will be liable for any damage to the property beyond normal use. Use of the pool, the hot tub and the other facilities is at the guest’s sole risk, particularly as regards minors.
Liability. The host accepts no liability for the loss of or damage to personal belongings, or for accidents occurring during the stay, except in cases of proven negligence on the host’s part.
Force majeure. In the event of circumstances beyond the host’s reasonable control that prevent the stay from taking place, the guest will be offered the choice of rescheduling the dates or receiving a refund.
Personal data. The personal data provided when requesting a booking will be used solely to manage the booking and related communications, in accordance with Uruguayan Law No. 18,331 on Personal Data Protection.
Governing law. These terms are governed by the laws of the Oriental Republic of Uruguay.
